Broken Kindle–Amazon to the Rescue!

Andrea and Josh went to Hermiston to visit their dad’s family and they packed a boatload of things to do while they were driving. Hmm, guess that would be a carload, actually.

Last night, Andrea’s Kindle fell off her suitcase just as her brother walked by, which meant that it fell right under his foot. I got a frantic, teary phone call at 10:20 PM. Josh had reassured her he would but a new one, thinking they were $14 instead of $114–turns out that won’t work so well with a 10-year old’s bank account balance.

I called Amazon as soon as they came home. A live person answered within one minute, and he offered a generous deal: they would send out a new Kindle already loaded with her books; I send the broken one back in the package with a pre-paid label. All this for only $65!

And so one of my fears of buying an ereader was erased. Super Amazon, duh-duh-duh-dun!

3 Responses to Broken Kindle–Amazon to the Rescue!

  1. Julie Bihn August 13, 2011 at 1:29 pm #

    That’s pretty neat! I JUST got a Kindle myself a week or two ago (Special Offers). I already have a $5 in Amazon MP3s code…I am wondering how long it will take to pay for itself. 🙂

  2. Julie, you’re cooler than I am, because I don’t know what you’re talking about. ;p Can you explain? Do you buy MP3 songs, then get rewards?

  3. CHickey August 14, 2011 at 6:19 am #

    I absolutely love my Kindle. Didn’t think I would prefer ebook over paper, but saving trees, fitting in my purse, etc. is wonderful!And the books are a couple dollars cheaper than print.